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Customer Service Representative (Part-Time)

Company Name:
Talmer Bank and Trust
Talmer Bank and Trust is a growing community-oriented financial institution that provides highly personalized financial services to individuals, professionals and their businesses with offices throughout the Midwest . Like other banking institutions, we offer a full array of products and services. We believe that the high level of service and personal attention provided by our employees is what sets us apart from other financial institutions.
At Talmer Bank and Trust, we take pride in developing and maintaining personalized relationships with our customers. Being a community bank is not just what we are, but _who_ we are. Our team includes the industry's best professionals that are committed to our mission of Community, Integrity and Service.
We welcome individuals with the talent and desire to serve our community. If this sounds like you, we''d love to have you become a member of our family! We are currently looking for a customer service minded individual to join our team as a Customer Service Representative.
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Provide prompt, efficient, accurate and friendly service to each customer of the Bank. Put service first by doing more than our customer expects
Responsible for processing customer transactions that include deposits, withdrawals, loan payments, cashing checks, etc. while providing an unsurpassed client experience.
Project friendly, positive and professional bank image.
Know and adhere to Personnel and Operations policies and procedures.
Maintain the highest level of confidentiality with regard to customer/employee information.
Promote and cross-sell the Bank's products and services to new and existing clients, assuring proper servicing and referrals with the appropriate team member.
Identify customer needs and establish and maintain professional, courteous relationships with customers.
Organize teller procedures and work area for neat and efficient operation and control.
Work cooperatively with all Bank employees.
Perform other projects and duties as requested.
High School Diploma or equivalent.
Experience with computers and customer contact.
Cash handling experience is highly preferred.
Excellent customer service skills and a positive attitude.
Good communication skills essential.
Basic computer knowledge.
Ability to handle confidential information professionally.
Ability to occasionally lift/ or move up to 25 pounds.
Capable of standing for long periods of time.
Detailed -oriented and strong organizational skills.
Willingness to learn.
Ability to identify and recognize opportunity for referrals.
Must act and dress in a professional, courteous manner to employees, co-workers, business contacts, and all other individuals with whom this position comes in contact.
General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Talmer Bank and Trust is proud to be an Equal Opportunity Employer-Minority/Female/Disability/Veteran, committed to workplace diversity
Federal Contractor and Subcontractor
Click here to view our EOE Is the Law Poster
Date: 2014-05-29
Country: US
State: OH
City: Canfield
Postal Code: 44406
Job Type: Regular Part-Time

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